The Swan Hotel

We stayed here along with a large number of guests for our wedding. We also live in the town so use it frequently just for a drink. It's a great pub with a good outdoor seating area. The rooms are great for a reasonable price. The staff are always helpful and friendly. We also had lunch there the day after our wedding and they comfortably seated 50+ people with the food being some of the best we had in a long time. All important the food portion sizes are great especially the breakfasts.

Loved the decor! The room was large and very comfortable and the bathroom was massive (we had the accessible room so not sure all rooms would have the same size bathroom). Shower was good and the shampoo/body wash/conditioner/body lotion also deserve a mention as they were good quality with nice scents. WiFi works well in the rooms. The hotel is in a great location to explore the town. Breakfast was amazing, the restaurant and bar are were also very comfortable and beautifully decorated.

I came here with a friend as we were staying in the area and saw this place had good reviews. Not quite sure where these good reviews came from... Maybe an alternate reality to the one we were greeted with. The waitress whom I'm assuming was also the manager, greeted us with all the friendliness of someone working at a city centre macdonalds at closing hour, who were having to serve endless piss heads. We were shown to our table. Initially we thought someone else would take over serving us, but to our dismay, smiley returned to take our drinks order and seemed disgruntled that we hadn't yet decided what we wanted to drink. We waited with baited breath for her return to take our food order, hoping that we might this time be able to spark some rapport and inject some atmosphere in to her soul. To no avail. At one point I feared for my life, when I second guessed between choosing what I wanted. For someone that was in a rush, the kitchen didn't match her ambition for haste. What felt like a week passed, when finally our food arrived. Fish and chips and a burger. Both equally as terrible as smileys personality. Honestly, I can't remember going out for food somewhere, where I felt like I needed therapy afterwards. To add to the whole debacle, our server who seemed to be the manager, seemed to treat her staff with the same disdain as she treated us. Possibly one of the most miserable pieces of work I've come across. Shan't be visiting again, what a horrible evening.